We are a membership organisation providing a forum for information sharing, training, and development of best practice across supported housing through meetings, learning events, publications, conferences, and our website.
A significant part of our work is supporting members' partnership working with managing agents, including a range of toolkits and resources.
SHiP is a limited company.
Our Purpose:
Promoting best practice; influencing policy; providing peer support
By up-skilling & empowering Housing Associations we help take the guess work out of Supported Housing.
SHiP has a range of materials, publications and events to develop best practice in the supported housing sector, and help supported housing providers do their job.
We promote partnership working and work closely with our managing agents to ensure high standards of housing management and compliance with the standards of the Regulator of Social Housing.
We work closely with government departments and other membership bodies to represent the sector and influence policy.
With a SHiP membership you’ll have full access to our quarterly meetings, agency managed toolkits, peer mentoring discussions, good practice publications and our training suite, as well as the opportunity to influence policy development.
Would you like join SHiP?
SHiP holds an annual conference , which members say 'is one of the most relevant supported housing events available' and is considered to be a 'highlight of the supported housing calendar'.
SHiP's recent work includes: Working with the DLUHC on the impact of the Renters Reform Bill on supported housing, Supported Housing Regulatory Oversight Act, and historically on the arrangements for managing Covid 19 in supported Housing, with the NHF on VAT in supported Housing and delivering a suite of training for Managing Agents at low cost.
We offer regular training for members on specialist areas of supported housing including rent and service charges, Compliance (H&S the Big 7), Housing Law in Supported Housing and Agency Management
SHiP was the originator and is owner of the agency monitoring toolkit.
Registered Providers
SHiP currently has a membership of 55 Registered Providers across England. Our membership ranges from smaller and specialist Housing Associations through to the largest of Housing Associations across the country, but we have one thing in common – we provide supported housing, often in partnership with a partner support provider (managing agent) and we strive to promote good practice and high standards of service across the sector.
Managing Agents
As well as our reach through Registered Providers, SHiP works closely with its managing agents, thus extending our reach, influence and lines of communication widely across the sector. At any one time we work with over 400 specialist agencies, who deliver housing management across approximately 15,000 units of accommodation, on our members’ behalf. The SHiP toolkits help us manage and report on this activity and to ensure compliance with the standards of the Regulator. We have recently launched a pilot training offer that includes our managing agent partners.
Properties under management
Our combined portfolios mean that our good practice, training offer and resources reach up to 30,000 supported housing units
SHiP members have full access to our Training Suite. Previously face to face, this training has continued through online delivery. This includes online tools, videos and resources to maximise efficiency within your teams. We’ve standardised supported housing auditing & reporting with our toolkit. Here’s how you’ll understand best practices and intricate details of the tools and how best to utilise them.
SHiP’s monitoring toolkit includes Quarterly Performance Reports, Annual Scheme Inspections, Annual Self Certification & Liaison Meeting Agendas. These are very useful for owning RP’s and simplify the reporting process.
SHiP has created an online Scheme Inspection via iAuditor. Now you’ll be able to complete Scheme Inspections at the touch of a button using our App or Desktop version of the digital toolkit.
These include, Service Charge Setting, Financial Modelling in supported housing, Housing Law (Tenancies & Licences), Compliance (H&S the Big 7) and Understanding the Agency Management Relationship.
SHiP is delighted to present its latest publication 'Customer Engagement Approaches in Supported Housing'.
SHiP has produced a helpful online tutorial that supports staff filling in the QPR form.
